Privacy Policy

Last updated: December 12, 2025

1. Introduction

Banistas Inc. ("we," "our," or "us"), a Delaware C Corporation, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Contact Information:
Banistas Inc.
111 NE 1st St, 8th Floor
Miami, FL 33132
United States
Email: info@banistas.com

2. Information We Collect

We collect information that you voluntarily provide to us, including:

  • Name: To personalize your experience and process orders
  • Email Address: To communicate with you about your account, orders, and updates

We do not collect sensitive personal information, payment card details (processed securely by third-party payment processors), or use analytics or tracking tools beyond essential authentication cookies.

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your user account
  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Respond to your inquiries and provide customer support
  • Send you updates about our products and mission (with your consent)
  • Comply with legal obligations

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. Your data remains with Banistas Inc. and is used solely for the purposes outlined in this policy.

We may disclose your information only if required by law, court order, or governmental regulation, or to protect our rights and safety.

5. Data Storage and Security

Your non-sensitive personal information (name and email) is stored securely in our database. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include:

  • Right to Access: You can request copies of your personal data
  • Right to Rectification: You can request correction of inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing: You can request restriction of processing your data
  • Right to Data Portability: You can request transfer of your data to another organization
  • Right to Object: You can object to our processing of your personal data
  • Right to Withdraw Consent: You can withdraw consent at any time where we relied on consent to process your data

To exercise any of these rights, please contact us at info@banistas.com. We will respond to your request within 30 days.

7. Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases:

  • Contract: Processing necessary for the performance of a contract with you (e.g., fulfilling orders)
  • Consent: Where you have given consent for specific processing activities
  • Legitimate Interest: Processing necessary for our legitimate business interests, provided these do not override your rights
  • Legal Obligation: Processing necessary to comply with legal requirements

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and maintained on servers located in the United States. If you are located outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States where our servers are located.

For EEA residents, we ensure appropriate safeguards are in place for any international transfers of personal data in accordance with GDPR requirements.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@banistas.com

Address:
Banistas Inc.
111 NE 1st St, 8th Floor
Miami, FL 33132
United States